Terms & Conditions

INFO, POLICY, AND LEGAL AGREEMENT


Cancellation policy
Cancellations made until five days before check-in are free of charge. For cancellations, after this limit, you’ll be charged for the total stay.

The payments for the stay must be made at check-in.
We accept payment with: Visa, Maestro, Mastercard, and Cartasì. .
Your credit card validity will be checked with a request for preauthorization for the total stay amount. A valid credit card is mandatory to confirm your reservation. No debit cards are accepted. Reservation will be invalid if made with these cards and will be canceled.


Changes to stay
If, for reasons beyond Marina 4Rooms, the client decides to change the length of stay during this or within three days of his arrival, the management reserves the right to charge the total amount of the stay.

Cancellation policy
The cancellation of your reservation until 5 days before your check-in date will not be charged. In the 5 days before your check-in date, you will be charged the amount of the entire.

Checking

Check-in can be done from 14:00 to 20:00 in the evening. Check out by 10:00 in the morning. For those who check in after 20:00, there will be a $ 25 surcharge and $ 50 after 22:00 pm.

Rooms
Max occupancy per room is 2 adults.
Infants are not allowed. Child with an adult on request.

Warning
You can’t: cook in the room, consume food dishes, smoke, use a washer machine, use a portable kitchen, inside the rooms.

Damage
Customers are responsible for any damage caused deliberately to the stable, such as linens, all the objects in the room, safety, etc.
The dispute procedure is triggered by the receipt of the disputed amount possibly charged to the customer’s credit card.

Need help?

Contact us at info@palawanexplore.com for questions related to refunds and returns.